There is no cancellation option for the end users after payment is made.
In case of duplicate payment, parent/student, kindly approach admin or finance or accounts department for refund with proof of the transaction reference/ your bank statement.
Refund will be processed within 10-15 working days, respective payment gateway will send back to the issuing bank [user's card banker] in batches for processing, which should approximately take 8-15 working days, depending on issuing banks policies.
Important: by submitting a payment through the online payments site you are agreeing to these terms and conditions including any updated changes in terms and conditions from time to time through our website.